Lifetime Limited Warranty

First Call Auto Care, 29444 Woodward Ave, Royal Oak, MI 48073

Except as noted below or elsewhere on this repair order, the parts we supply and the workmanship to install them are warranted for as long as the original customer owns this vehicle. Covered claims are corrected at no charge for parts or labor.

Not covered under the lifetime portion

Wear items and major assemblies are excluded from lifetime coverage:

• Brake pads, shoes, rotors and drums
• Clutches, tires, belts, filters, bulbs and fluids
• Routine maintenance
• Engine and transmission assemblies, including internal repairs

TechNet Professional Nationwide Warranty

Qualifying repairs also carry the TechNet Professional Nationwide Warranty, honored at participating facilities and subject to TechNet’s program terms in effect on the repair date. TechNet coverage includes items excluded from lifetime coverage above.

Making a claim

This warranty is non-transferable and ends if the vehicle is sold. Present your original invoice. Return the vehicle to us for diagnosis. Repairs performed elsewhere are not reimbursed unless authorized by us in writing beforehand. Diagnosis is free when the failure is covered and billed at our normal rate when it is not.

What is not covered

This warranty does not cover normal wear, abuse, neglect, overheating, continued operation after a problem or warning appears, modifications, environmental damage, pre-existing conditions, failure of related components we did not replace, or vehicles in commercial, rideshare, delivery or fleet service. It does not cover towing, rental, loss of use, or other incidental or consequential damages.

Our obligation

Our obligation is limited, at our option, to repairing, replacing, or refunding the amount paid for the original repair. Where different warranty terms are noted on the repair order, those terms govern that repair. Final coverage determination is made by First Call Auto Care or the applicable warranty administrator.